Frequently Asked Questions

Find quick answers about Veron products, delivery, branding options, ordering process, and after-sales support.

Where is the FaceShield Pro shipped from?
+

The FaceShield Pro is shipped from our European warehouse in the Netherlands, allowing fast delivery throughout Europe.

How long is the warranty?
+

The FaceShield Pro includes a 1-year manufacturer’s warranty covering manufacturing defects and technical issues under normal use.

Is the FaceShield Pro suitable for professional clinics?
+

Yes. The FaceShield Pro is designed for aesthetic clinics, beauty salons, wellness centers, and professional treatment environments.

Is the mask comfortable to wear?
+

Absolutely. The ergonomic design and adjustable straps provide a secure and comfortable fit during treatments.

How long should each treatment session last?
+

Most users perform treatments between 10 and 20 minutes per session, depending on their skincare goals and treatment protocol.

Can I use the FaceShield Pro at home?
+

Yes. The device is suitable for both professional and personal use and is easy to operate.

What is included in the package?
+

* LUMERA FaceShield Pro

* Rechargeable Controller

* Charging Cable

* User Manual

* Warranty Documentation

Why Choose LUMERA?
+

Professional technology. Elegant design. Visible confidence.

LUMERA

Advanced Light. Natural Results.

Why Choose Veron Aesthetics?

✔ European Warehouse & Fast Delivery
✔ CE-Certified Medical Aesthetic Devices
✔ 3-Year Warranty
✔ Installation & Training Included
✔ Custom-Branded Marketing Materials
✔ Ready-to-Use Social Media Content
✔ Ongoing Technical Support
✔ Flexible Payment Options Available